I started my career as a high school science teacher a number of years ago. I was also interested in how I could improve my class so I introduced student feedback and criterion referenced tests in my science classes to help me improve my classes each year. This led to a PhD with an emphasis on test and measurements. In order to complete my dissertation and other research I was doing at the time, I needed to become familiar with computers. I took many classes to become proficient with the technology. This led to a change in my career. I became a programmer analyst at the University of Nebraska Medical Center. I spent three years supporting academic research at UNMC as well as the medical information systems used by the hospital and the Internal Medicine department. From UNMC, I went to Mutual of Omaha as a systems analyst.
I retired in 2013 from Mutual of Omaha. I held several positions including the Vice President of Enterprise Architecture (CTO) and Security (CISO). In that role was the chief architect and the chief information security officer for Mutual of Omaha. Over a 29-year period, I have focused on the deployment of strategic technologies in support of key business projects. This has included the introduction of client server and then later web technology in the companies. I have also led the effort to bring in document management and workflow technologies. Business projects supported by Strategic Technology Development also included PeopleSoft ERP and Group Insurance Administration and Claims Processing Systems as well web technology to support Mutual’s web presence including the Sales Professional Access Portal and ecommerce capabilities. We also deployed a business rule engine to automate decision-making. To accomplish these large projects, a central project management team was formed in 1998. I was the founding manager of the team and developed many early processes to support the matrix organization.
I also teach graduate courses in information technology at the University of Nebraska at Omaha and Creighton University. They include Managing Distributed Systems, Enterprise Application Integration, Business Process Management, Enterprise Content and Document Management and Innovation and Managing Emerging Technologies.
Royce, G. “Integration of a Business Rules Engine to Manage Frequently Changing Workflow: A Case Study of Insurance Underwriting Workflow.” Paper presented in August 2007 at the Americas Conference on Information Systems (AIS).
Gupta, U. and Royce, G. “Resource Estimation of Information Systems Projects: A case Study.” Journal of International Information Management, Volume 9, No 1, Spring 2000.